Primary & Community Health

Client fees

Overview

The Fees Policy for Primary Health Programs was previously titled the Community Health Fees Policy. It is now the combined Home and Community Care (HACC) and Primary Health Programs Fees Policy.

The Primary Health component of this Policy has been updated and is applicable to the following Primary Health Branch funded Programs:

• Aboriginal Health Promotion & Chronic Care Partnerships (AHPACC)
• Community Health
• Diabetes self-management
• Family Planning
• Family & Reproductive Rights Education Program (FARREP)
• Healthy Mothers Healthy Babies (HMHB)
• Integrated Chronic Disease Management (ICDM)
• Refugee Health Nurses
• Women’s Health.
  

Important components of the fees policy are that there are no fees for:

• Any services to children under 18 years of age from low income families and
• Counselling/casework for people of low and middle income.

Fee revenue from Primary Health Programs can be used to enhance service delivery, either by providing additional services, or undertaking activities to improve service delivery.

An important principle of the policy is that inability to pay cannot be used as a basis for refusing a service to people who are assessed as requiring a service.

Fees and income levels are indexed annually in January.

Resources

 Fees Policy for HACC and Primary Health Programs - January 2012