Public Hospital Patient Charter
The Public Hospital Patient Charter (the Charter) outlines the rights and responsibilities of patients while attending a public hospital in Victoria. It aims to support a partnership between patients and their health care providers by providing a clear statement of expectations that is understood by both patients and providers.
Patient Charter materials
Ordering materials
For patients
This site has been designed to assist patients to access information about the patient charter and other relevant information and websites.
For service providers
This site has been designed to assist health service providers in the development of their own materials, as well as ways to disseminate existing charter material. Hospitals can use the Charter as it stands, or adapt it for inclusion with other patient information the hospital may produce.
Read the Charter
