Resources

Final Report for Enhancing Communication in Outpatient Departments - July 2009 (PDF File 303KB)

Change Champions - Outpatients - Beathing the Waiting Game conference

Healthcare Innovation in Victoria: 2009 showcase conference site

Victorian public hospital specialist clinics - Access guidelines - September 2009 (PDF File 284KB)

Victorian public hospital specialist clinics Strategic framework - February 2009 (PDF file 550KB)

Specialist Clinics Wayfinding Standards - Final Report - August 2008 (PDF file 895KB)

Specialist Clinics Wayfinding Guidelines - The Outpatient Journey - August 2008 (PDF file 1.23MB)

Outpatient Improvement and Innovation Strategy Progress Report - June 2008 (PDF file 3.07MB)

Specialist clinics in public hospitals. A resource kit for MBS-billed services - June 2008 (PDF file 215KB)

Enhancing Communication in Outpatient Departments - Final Report May 2008 (PDF file 388KB)

Development and Pilot of a Generic Outpatient Care Pathway Template - Stage one - Final Report - 13 May 2008 - SANO Consulting (PDF file 778KB)

About public outpatient services. Frequently Asked Questions brochure - English - January 2008 (PDF File 161KB)

Albanian - Outpatient Frequently Asked Questions (PDF File 141KB)
Arabic - Outpatient Frequently Asked Questions (PDF File 193KB)
Arabic Sudanese - Outpatient Frequently Asked Questions (PDF File 197KB)
Chin - Outpatient Frequently Asked Questions (PDF File 140KB)
Chinese Simplified - Outpatient Frequently Asked Questions (PDF File 362KB)
Chinese Traditional - Outpatient Frequently Asked Questions (PDF File 387KB)
Croatian - Outpatient Frequently Asked Questions (PDF File 143KB)
Dari- Outpatient Frequently Asked Questions (PDF File 239KB)
Greek - Outpatient Frequently Asked Questions (PDF File 160KB)
Italian - Outpatient Frequently Asked Questions (PDF File 147KB)
Karen - Outpatient Frequently Asked Questions (PDF File 613KB)
Macedonian - Outpatient Frequently Asked Questions (PDF File 157KB)
Polish - Outpatient Frequently Asked Questions (PDF File 144KB)
Russian - Outpatient Frequently Asked Questions (PDF File 163KB)
Serbian - Outpatient Frequently Asked Questions (PDF File 156KB)
Somali - Outpatient Frequently Asked Questions (PDF File 148KB)
Spanish - Outpatient Frequently Asked Questions (PDF File 149KB)
Turkish - Outpatient Frequently Asked Questions (PDF File 146KB)
Vietnamese - Outpatient Frequently Asked Questions (PDF File 154KB)

Improving the Delivery of Services for Outpatients Seminar Agenda and Presentations (27 - 28 September 2007 - Brisbane Queensland)

Review of Victorian Public Hospital Outpatient Departments:

Review of Victorian Public Hospital Outpatient Departments - Information Poster (PDF File 694KB)

Review of Victorian Public Hospital Outpatient Departments - Final Report - August 2007 (PDF File 124KB)

Auditor General Victoria - Access to specialist medical outpatient care - June 2006