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Improving Care for Older People

Making the hospital System Work for Older People Seminar - December 2002

Sponsored by the Department of Human Services, in conjunction with the National Ageing Research Institute, Council on the Ageing, the Australian Association of Gerontology, the Australian Society for Geriatric Medicine, and the Victorian Healthcare Association.

PDF icon gif Seminar Program (PDF File 47KB)

About the Seminar

Older people are frequent users of health services…but are we meeting their needs? What do our older consumers say about their experiences whilst receiving care? How do health care specialists propose to effectively care for the older person in the hospital setting? How do hospitals meet these new challenges?

This seminar examined ways to improve the older person's journey through the hospital system. The seminar was for health care service providers who aimed to meet hospital demands, achieve better outcomes, create smoother systems, develop innovations across systems and bring fragmented programs together.

Our new "Core Business"

Victoria's hospitals are experiencing increasing levels of demand. Existing structures are being severely challenged by the current profile of patient's needs, especially the increasing use of health services by those aged 65 years and over. Many older people utilise hospital services more frequently and for longer periods, than younger people. Older people with complex and multiple conditions are increasingly presenting at emergency departments and being admitted to wards. Presently in Australia, patients over the age of 65 years account for about half the public hospital bed days and this figure is increasing as the population ages. This seminar was a forum to discuss innovative solutions to these and other issues.

Session 1

Chair: Janet Wood, Chairperson of the Ministerial Advisory Council of Senior Victorians

Setting the Scene
Janet Wood
Chairperson of the Ministerial Advisory Council of Senior Victorians

Ageing in the Health System: A Consumer Perspective
Vivienne McCutcheon
Victorian President, Council On The Ageing

PDF icon gif Victoria's Approach to "Elder Friendly" Health Services (PDF File 500KB)
Shane Solomon
Executive Director, Metropolitan Health and Aged Care Services, Department of Human Services

PDF icon gif Simple Rules for Better Systems of Elder Care (PDF File 375KB)
Dr Jenny Bartlett
Chief Clinical Advisor, Metropolitan Health and Aged Care Services, Department of Human Services


Session 2

Chair: Professor Allan McLean, Director/Professor, National Ageing Research Institute

PDF icon gif The Inter-State Perspective-System Redevelopment in Action (PDF File 1.91MB)
Dr Gideon Caplan
Director, Post Acute Services, Prince of Wales Hospital

PDF icon gif Managing Older People in the Hospital System-New Ways of Doing Core Business (PDF File 589KB)
Dr Peter Hunter
State President, Australian Society for Geriatric Medicine

Elements of the Continuum: Hospital Systems and the Older Person- Introduction to Concurrent Sessions

PDF icon gif Entry into the Hospital System: Emergency Departments and the Older Person (PDF File 220KB)
Dr Max Alexander, Director of Clinical Services, Caulfield General Medical Centre

PDF icon gif Acute and Sub-Acute Care and the Older Person (PDF File 382KB)
Fiona McKinnon, General Manager, Sub-Acute and Allied Health Services, Western Health

PDF icon gif Continuing Care: Transitions Back to the Community (PDF File 184KB)
Anne Fox, General Manager, Bundoora Extended Care Centre, Northern Health


Sessions 3A, 3B, 3C-Concurrent

Concurrent Session A

Entry into the Hospital System: Emergency Departments and the Older Person Chaired by Dr Max Alexander

PDF icon gif Outreach from the Emergency Department - Peninsula Health (PDF File 377KB)
Ms Sue Goonan

PDF icon gif Responding to the Needs of Older People: ARMC Perspective - ARMC (PDF File 181KB)
Ms Alison Harle

PDF icon gif Who Attends the Emergency Department and What Do They Need? - Southern Health (PDF File 1.34MB)
Ms Robin Batten

PDF icon gif Round-up of session (PDF File 377KB)

Concurrent Session B

Acute and Sub-Acute Care and the Older Person Chaired by Fiona McKinnon

PDF icon gif Acute Care of the Elderly Ward - Western Health (PDF File 423KB)
Dr Michael Brignell

PDF icon gif Continuum of Care - Melbourne Health (PDF File 114KB)
Ms Di Collins

PDF icon gif Functional Maintenance Program: Preventing Functional Decline in the Elderly during Acute Hospitalisation - ARMC (PDF File 505KB)
Dr Andrew Hancock and Dr Michael Dorevitch

PDF icon gif Assessment and Management of Cognitive Impairment Across the Continuum - Ballarat Health (PDF File 496KB)
Dr Mark Yates

PDF icon gif Round-up of session (PDF File 361KB)

Concurrent Session C

Continuing Care: Transitions Back to the Community Chaired by Anne Fox

PDF icon gif Interim Care Model - Barwon Health (PDF File 521KB)
Ms Robyn Blackman

PDF icon gif Treatment, Response and Assessment in Aged Care - St Vincent's Health (PDF File 278KB)
Ms Jane Evans

PDF icon gif Community Interim Care: What is the Impact on Patient Flow - Northern Health (PDF File 199KB)
Ms Libby Owen

PDF icon gif Round-up of session (PDF File 364KB)


Session 4

Chair: Janet Laverick, Manager, Sub-Acute and Care Continuity Unit, Metropolitan Health and Aged Care Services, Department of Human Services.

"Elder Friendly" Hospital Systems: Better Outcomes, Smoother Systems, Innovations

Summary of "Elder Friendly" Components of the Ideal Hospital Systems
Chairs of Concurrent Sessions

Perspectives from Consumers
Vivienne McCutcheon, Victorian President, Council On The Ageing

PDF icon gif Age Friendly Hospital Initiative (PDF File 422KB)
Rhonda Parker, Chief Executive, Positive Ageing Foundation of Australia
(Presentation - Session 4 - S4 Age Friendly Hospital)

Blue Print for Implementation of "Elder Friendly" Hospital Systems
Panel Discussion: Janet Wood, Vivienne McCutcheon, Dr Max Alexander, Fiona McKinnon and Anne Fox.

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Last updated: 14 August, 2009
Contact: This web site is managed and authorised by the Ambulatory and Continuing Care Unit of the Metropolitan Health and Aged Care Services Division of the Victorian State Government, Department of Health, Australia

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