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Photo of NURSE-ON-CALL operator

NURSE-ON-CALL Health advice & information

Call NURSE-ON-CALL on 1300 60 60 24 for general health advice and information 24 hours a day for the cost of a local call from anywhere in Victoria. (Calls from mobile phones may be charged at a higher rate).

Promotional materials

To request for copies of brochures, magnets and wallet cards please

Alternatively, you can visit Information Victoria at Ground Floor, 505 Little Collins Street, Melbourne 8.30 am to 5.00 pm Monday to Friday.


Both the Department of Health and the provider of the service are committed to the continual improvement of NURSE-ON-CALL. We value all feedback, both positive and negative. To provide feedback, please complete the NURSE-ON-CALL feedback survey.

Employment opportunities

For information on employment opportunities with the NURSE-ON-CALL service please contact the NURSE-ON-CALL provider, Medibank Health Solutions or call their recruitment line on 1300 365 156.


For other information about NURSE-ON-CALL administration (e.g. contract management):

Integrated Care Branch
Department of Health
P: (61 3) 9096 7606 (Please note this is not the NURSE-ON-CALL number. NURSE-ON-CALL can be reached by calling 1300 60 60 24.)
Email: (Please note that you cannot use this email to ask for advice from a nurse. NURSE-ON-CALL is a telephonebased service only.)

Call 1300 60 60 24 to talk to a nurse for health advice.