Department of Health and Human Services


Photo of NURSE-ON-CALL operator

NURSE-ON-CALL Health advice & information

Call NURSE-ON-CALL on 1300 60 60 24 for general health advice and information 24 hours a day for the cost of a local call from anywhere in Victoria. (Calls from mobile phones may be charged at a higher rate).

Promotional materials

To obtain copies of NURSE-ON-CALL brochures, fridge magnets and wallet cards please email

In your email please include:


Both the Department of Health and the provider of the service are committed to the continual improvement of NURSE-ON-CALL. We value all feedback, both positive and negative. To provide feedback, please complete the NURSE-ON-CALL feedback survey.

Employment opportunities

For information on employment opportunities with the NURSE-ON-CALL service please contact the NURSE-ON-CALL provider, Medibank Health Solutions or call their recruitment line on 02 9425 3925.


For other information about NURSE-ON-CALL administration (e.g. contract management):

Integrated Care Branch
Department of Health
P: (61 3) 9096 7606 (Please note this is not the NURSE-ON-CALL number. NURSE-ON-CALL can be reached by calling 1300 60 60 24.)
Email: (Please note that you cannot use this email to ask for advice from a nurse. NURSE-ON-CALL is a telephonebased service only.)

Call 1300 60 60 24 to talk to a nurse for health advice.