Email
Non-emergency patient transport
The Department of Health is responsible for the regulation of non-emergency patient transport (NEPT) under the Non-Emergency Patient Transport Act 2003 and the Non-Emergency Patient Transport Regulations 2005. This legislation mandates the minimum requirements for the quality and safety of care delivered to patients by NEPT services.
The Policy Instruments and Compliance Unit has responsibility for NEPT licensing within the Department of Health. Please direct any queries about NEPT licences to the Unit on (61 3) 9096 2164 or privatehospitals@health.vic.gov.au.
This website contains general information and guidelines and forms for applicants and licence holders.
