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Non Emergency Patient Transport

Process flow for Non Emergency Patient Transport Licensing system

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Welcome to the Non Emergency Patient Transport Information Site

The State Government Department of Human Services is responsible for the development and implementation of legislation, regulations and clinical practice protocols relating to non-emergency patient transport services.

The Department of Human Services’ Policy Instruments and Compliance Unit:

  • administers the licensing system for non-emergency patient transport services
  • is responsible for processing license applications and applications to vary or renew licenses
  • administers the accreditation of non-emergency patient transport services who provide standby services at public events.

To assist non-emergency patient transport services providers license a non-emergency patient transport service and apply for standby accreditation, the PHU has prepared several application documents to cover the various stages in the licensing/accreditation process.

Licensing of Non Emergency Patient Transport Providers

Non Emergency Patient Transport Fee Schedule

Fees and Charges Subject to Automatic Indexation 2008/2009 - July 2008 (PDF File 14KB)

Information for event organisers

First aid stand-by for events - December 2008 (PDF file 246KB)

Enquiries/Contact: The Manager, Policy Instruments and Compliance Unit,
Department of Human Services
PO Box 4057
MELBOURNE VICTORIA 3000
AUSTRALIA Tel: (61 3) 9096 2164

See also:

PDF Icon Clinical Practice Protocols Manual - December 2006 (PDF 771KB)

PDF Icon Regulatory impact statement
Non-emergency patient transport services regulations - 2005 (PDF 1.53 MB)

PDF icon Regulation of the Non-Emergency Patient Transport Sector - Discussion Paper on Draft Minimum Standards - August 2004 (PDF File 315KB)

Hospital Circular 35/2003 - 31 December 2003
Subject: Non-Emergency Patient Transport (NEPT) Act 2003

Relevant Legislation
- Ambulance Services Act
- Non-Emergency Patient Transport Act
- Regulations

PDF icon Regulation of the Non-Emergency Patient Transport Sector - Discussion Paper - June 2002 (PDF File 338KB)
PDf icon Review of Non Emergency Patient Transportation by the Metropolitan Ambulance Service: Executive Summary - December 2003 (PDF File 277KB)

 

Last Updated: 3 March, 2009

Contact: This web site is managed and authorised by Policy Instruments and Compliance Unit, Rural & Regional Health & Aged Care Services Division of the Victorian State Government, Department of Health, Australia

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For general enquiries to the Department of Health telephone 61 3 90960000