Department of Health and Human Services

What do we provide?

People do not always know who to turn to for help and advice about mental health or what service will best meet their mental health needs.

We provide speedy access to clear expert advice, information and referral on any mental health issue and help you find the right service to provide care and support. Our mental health professionals will help Victorians of all ages and backgrounds across the broad spectrum of mental health issues.

Our mental health professionals will listen to your story and will ask you some questions to help them give you the right advice and information and refer you to the best service to meet your needs.

The Mental Health Advice Line is not a counselling line. It is also not an emergency service. In an emergency or life threatening situation, you should call 000.