Safety and Quality

The Victorian strategy for safety and quality in public mental health services - June 2004 (PDF file 420KB) was released in July 2004. It provided a strategic framework and plan for 2004-2008 to achieve the vision of a safe, high quality, specialist public mental health system in Victoria.

Clinical mental health services and psychiatric disability rehabilitation and support services are involved in a range of activities to further improve service responsiveness and outcomes for people with a mental illness and their carers. These activities include but are not limited to routine consumer outcome measurement, measures of consumer and carer perceptions of care, development of best practice guidelines and care pathways, monitoring and benchmarking of key performance indicators, implementation of standards, risk management and workforce development.

What's New?

National standards for mental health services 2010 (PDF 1126 KB)