What Choices Do I Have?

As a consumer of public mental health services you need to be aware that there are a range of choices available to you. These choices include:

• Whether you prefer to have a family member, friend or advocate in the same room with you when you see either your case manager or your doctor.
• Whether you would like to have an interpreter with you.
• Whether you would like to have another case manager-for example you may prefer to have a male or female case manager. Remember, you need to feel comfortable and safe with your case manager.

At times there may be some restrictions with these choices, for instance, there may not be male staff available to work with you at the time.