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Municipal Public Health Planning Framework -
Part B
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7. Checklists
Page content: 7.1 Checklist 1: Organisational checklist
for embedding health promotion | Checklist
2: Ladder of Community participation | Checklist 3: Community consultation and participation | Checklist 4: Stakeholder matrix | Checklist 5: The collaborative processes | Checklist 6: Priority and ojbective setting | Checklist
7: Deciding on MPHP priorities | Checklist 8: Developing strategies for MPHP's | Checklist
9: Evaluation | Checklist 10: Suggested review process - evaluation
7.1 Checklist 1: Organisational checklist for
embedding health promotion
Practitioners - does the agency have:
-
Policies for health promotion? Describing priorities, processes, values,
philosophies, professional codes of practice, quality improvement for health
promotion.
-
A multi-disciplinary internal health promotion committee or advisory group
for decision making, sharing ideas, support?
-
Suitably experienced and qualified health promotion staff? Is the mix
of staff skills appropriate? Is health promotion experience valued? Is
staff development for health promotion supported? Is health promotion knowledge
supported, with subscriptions to relevant journals, newsletter, and professional
associations?
-
Opportunities for health promotion action? Is health promotion included
in job descriptions? Is dedicated time available for health promotion work
(planning, needs identification, collaboration)?
-
Dedicated and innovative leadership for the coordination of health promotion?
-
Reporting processes (planning, implementation and evaluation) and documentation
of health promotion achievements? Is there recognition and incentives for
staff to be involved in quality health promotion?
Management - does the agency have:
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Health promotion principles (empowerment, public participation, broader
determinants of health, equity and justice, intersectoral collaboration)
in the mission statement or organisational values?
-
Structures that support consumer and community participation in decision
making and project operations?
-
Open short and long term planning processes that include health promotion?
Are there dedicated finances for health promotion (an allocated minimum
percentage of the overall budget)? If so, do the practitioners know how
much and how decisions are made about its distribution? Does a three-year
plan and vision for health promotion exist? How are priorities established?
-
Suitably experienced and qualified management? Do they understand and
value health promotion? Do they recognise and support the health promotion
requirements of staff?
-
Are staff members actively involved in planning their (and the organisation's)
work, assessing progress towards their goals, and redesigning office practices?
This enables employees to have more control and greater variety, which
benefits health and improves productivity. Health promoting organisations
are also workplaces and as such should provide staff with an environment
(physical and mental) that is health promoting. Appropriate involvement
in decision making and suitable rewards or recognition is likely to benefit
employees' health at all levels of an organisation.
-
Change is influenced with each of these mechanisms, and when several are
activated simultaneously significant system changes are achievable. Which
areas need to be addressed in your organisation?
Source: Infrastructure and Organisational Change for Health Promotion. M.
Bensberg, 1999
Another useful reference is by Dalmau, T., & Dick, B. (1985). A diagnostic
model for selecting interventions for community and organizational change. Kenmore,
Australia: Dalmau & Associates.
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7.2 Checklist 2: Ladder of community participation
Ladder of community participation. (Brager & Specht, cited in Who, 1999,
p. 12.)
WHO Book 4 (272kb, pdf)
|
Control |
Participant's action |
Examples |
|
|
Has control |
Organisation asks community to identify the problem and make all key
decisions on goals and means. Willing to help community at each step
to accomplish goals. |
|
Has delegated authority |
Organisation identifies and presents a problem to the community. Defines
limits and asks community to make a series of decisions which can be
embodied in a plan which it will accept. |
|
Plans jointly |
Organisation presents tentative plan subject to change and open to change
from those affected. Expects to change plan at least slightly and perhaps
more subsequently. |
|
Advises |
Organisation presents a plan and invites questions. Prepared to change
plan only if absolutely necessary. |
|
Is consulted |
Organisation tries to promote a plan. Seeks to develop support to facilitate
acceptance or give sufficient sanction to plan so that administrative
compliance can be expected. |
|
Receives information |
Organisation makes plan and announces it. Community is convened for
informational purposes. Compliance is expected. |
|
None |
Community told nothing. |
"Both Local Agenda 21 and Healthy Cities call for high degrees of community
participation. The challenge for many people working in local authorities,
health authorities and other agencies is to move up the ladder, finding new
tools and techniques that promote active and genuine involvement and empowerment
rather than settling for the more passive processes of providing information
and consultation" (WHO, 1999, p. 11)
Where would you place your organisation on the ladder above? What would you
need in order to move up the ladder?
See Section 3 (pp. 17-57) of Community participation in local health and
sustainable development: A working document on approaches and techniques for
an extremely comprehensive 'toolbox' of many community participation techniques
and methods: http://www.who.dk/healthy-cities/Documentation/20010914_2
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7.3 Checklist 3: Community consultation and participation
Ask the following questions:
- What are the aims of the consultation? Do you want to consult your communities
primarily to seek confirmation of their needs as you see them?
- OR Do you want to involve yourself in communities so that you can
find out their issues and concerns and participate with them in addressing
them?
- What information is to be conveyed?
- What information is being sought?
- How will this information be used in the planning process?
- How can participants be involved in decision making?
- How will participants be informed of outcomes and actions?
- Will follow-up contact be required?
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7.4 Checklist 4: Stakeholder matrix
-
Identify the issue/s that you need to address.
- For each issue, who are the stakeholders across the following domains?
-
Built/Physical Environment
-
Social/Cultural Environment
-
Economic Environment
- Natural Environment
When brainstorming the list of stakeholders, consider the following
sectors (see Figure 7):
-
Commonwealth Government
-
State Government
-
Regional organisations
-
Local Government (consider stakeholders in all divisions across Council)
-
Private sector
-
Non- government bodies, community leaders and Representatives
-
Potential users
-
What is the major interest of each stakeholder?
-
What is their power base - from where do stakeholders derive their power?
-
On what or whom is each stakeholder dependent - for resources, information,
influence and so on?
-
What is each stakeholder's potential for conflicts with other stakeholders?
-
Is each stakeholder a potential ally or adversary, or neutral?
- Is each stakeholder:
- A key player (KP)?
- A participant (P)?
- To be advised only (A)?
- A significant individual (SI)?
- What type of involvement is to be offered to each stakeholder - are they
to be informed, consulted, or involved? Insert into the matrix below the
type of involvement to be offered to each stakeholder in the management of
outcomes.
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7.5 Checklist 5: The collaborative processes
The collaborative process (Walker, 2000, adapted from Gray 1989:57)
|
Phase |
Tasks to be achieved |
|
Phase 1: Problem setting |
-
Shared definition of the problem
-
Shared commitment to collaborate
-
Identification of stakeholders
-
Establish legitimacy of the stakeholders
-
Identify and establish the legitimacy of an appropriate convener
-
Identification of resources required to support the collaboration
|
|
Phase 2: Reaching agreement |
-
Establish the ground rules for the collaboration
-
Agree on an agenda for the collaboration
-
Organise sub-groups if required
-
Jointly search for information that will inform understanding
of the problem and potential solutions
-
Explore options for solving problems
-
Reach agreement on how the problems will be solved
|
|
Phase 3: Implementation |
-
Dealing with the negotiators' constituencies
-
Building external support for the problem solutions agreed
-
Institutionalising of the agreements reached
-
Monitoring the agreement and ensuring compliance
|
The collaboration process is seen to develop through three phases. Over
time a successful process establishes a new set of institutional arrangements
within the problem domain. There will be new understandings that are
shared, new ways of working together, and new ways of working within
organisations to achieve goals that are common to the participating organisations.
(Walker, 2000, citing Gray, 1989.)
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7.6 Checklist 6: Priority and objective setting
Ask the following questions when making decisions:
- How should Council decide on the priorities for the MPHP? There
are many ways and many models but it is essentially
a decision based upon values.
- Who should you talk to?
- How much do you involve the community?
- How do these priorities relate to current state, and national health
priorities?
- What are the funding and planning priorities of federal and state
governments that have an influence on health?
- What are the limits and responsibilities of different organisations?
- What are other organisations in your municipality planning?
- What are their resources and priorities?
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7.7 Checklist 7: Deciding on MPHP priorities
The following list is useful to assist in prioritising needs:
- Prevalence Is the problem widely experienced?
- Severity Is the problem debilitating, or does it cause minor
inconvenience? What does it mean in terms of potential
years of life lost, quality of life and health care costs?
- Selectivity Does it affect a group in the population in particular;
say a group that is chronically disadvantaged and least
able to cope without assistance?
- Amenability to intervention Is it known that interventions
have succeeded with this problem?
from Hawe, P., Degeling, D., & Hall, J. (1990). Evaluating Health
Promotion. Sydney: McLennan & Petty. (p. 28, citing
Wilson and Wakefield).
Other factors to consider when deciding on priorities can include:
- What are your community's key strengths and capacities that can
be built on?
- How can we best enhance sense of community?
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7.8 Checklist 8: Developing strategies for MPHPs
The selection of strategies is based on comparing alternatives. Judgements
should be made on agreed selection criteria:
- Acceptability to key decision-makers and stakeholders (this could
also include funding bodies)
- Acceptance by the general public
- Technical feasibility
- Relevance to the issue
- Cost effectiveness
- Timing
- Client or user impact
- Long term impact
- Flexibility and adaptability
21 September, 2009s and
activities.
The added advantage of setting criteria is that they can be used for
future evaluation purposes.
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7.9 Checklist 9: Evaluation
Commitment to evaluation and its use can be gained by following suggested
steps:
- Taking time to explore the perceptions, past experiences and feelings
that stakeholders bring to an evaluation.
- Developing a shared definition of program evaluation and what the
process will involve.
- Helping primary users to see and value evaluation as a process for
testing the reality of whether the program is doing
what they think it is doing.
- Taking primary intended users through a process of generating
evaluation questions that are meaningful to them, by
the evaluator asking for: "Things
you would like to know that would make a difference to
what you do."
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7.10 Checklist 10: Suggested review process
- evaluation
The review processes should involve stakeholders and planning team members
with sessions being structured around the following:
- Overview of the plan.
- General discussion of the plan and reactions to it (SWOT analysis):
- Strengths - what worked?
- Weaknesses - what did not work?
- Opportunities
- Threats.
- Modifications that would improve on strengths and minimise or overcome
weaknesses.
- Agreement on the next steps to complete the plan.
In many ways, the review process provides for reflection on the planning
process and an opportunity to anticipate upcoming events and issues.
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