Training

Page contents: Health Records Act Online Training | Health Records Act training strategy | Free Seminar | A guide to complaint handling | Train the trainer package

Health Records Act Online Training

I am pleased to advise that the Office of the Health Services Commissioner has contracted with e3Learning Solutions to offer organisations regulated by the Health Records Act 2001 (Vic) (HRA) access to a free online training course for some or all of their staff.

The training course:

• is free of charge;
• is suitable for staff of all public or private sector organisations regulated by the Act;
• provides basic training for staff and organisations in the Health Records Act 2001 and Health Privacy Principles;
• includes the productions of a certificate of completiong for staff sucessfully completing the course.

So if you need a refresher or you have had no exposure to the HRA or Health Privacy Principles then this course could be for you.

Health Records Act (Vic) Training Online Portal (external website)

Please note: This course is provided by e3 learning and all queries in relation to accessing the training module needs to be directed to them.

Health Records Act training strategy

The OHSC has developed a ‘train the trainer’ training package to increase understanding and awareness about the Health Records Act. The training package includes a range of materials for trainers to use in delivering an information session or interactive training session about the Act.

Free Seminar Health Privacy An introduction to the Health Records Act 2001(Vic)

This free introductory seminar is targeted at staff of agencies and health services which collect, disclose or hold health information in Victoria. It will provide an overview of Victorian privacy legislation, with focus on health. Health Privacy Principles, case studies and organisational responsibilities will be covered and there will be opportunities for questions and discussion.

Date: Wednesday 17 April 2013 and Wednesday 16 October 2013

Time: 10.00 AM to 12.00 PM

Location: Office of the Health Services Commissioner
Level 30
570 Bourke Street
Melbourne

Registrations are essential. Please fax your registration form to 03 8601 5219 at least 1 week prior to your chosen seminar date

  Application form - Free Seminar Health Privacy

A guide to complaint handling

To enhance information contained in the Guide and assist health services providers in effective complaint handling practices the HSRC has developed the attached training package. It is available in a half-day session aimed at Managers and Clinicians and also a full-day session for frontline staff and complaints officers.

Guide to Complaint Handling in Health Care Services – Training packages

Train the trainer package

The train the trainer package provides basic awareness training and is aimed at all organisations which handle health information.

You can download the training package in the following formats:

• Health Records Act 2001 training package (1.21mb, pdf)
• Health Records Act 2001 training package (712kb, MS Word)
• Train the Trainer Powerpoint presentation (1.5mb, MS Powerpoint)

The package also includes the following Health Privacy information sheets:

• Use and Disclosure of Health Information (489kb, pdf)
• Unlawful Activity and Law Enforcement (474kb, pdf)
• Transfer/closure of a Practice or Business of a Health Service Provider (474kb, pdf)
• Employment Related Health Information (472kb, pdf)
• Minors, Privacy Laws & Consent (473kb, pdf)
• Refusal of Access on Ground of Threat to Life or Health of the Individual requesting Access (471kb, pdf)

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