Department of Human Services, State Government of Victoria
State Government Victoria
Victorian Government Health Information
Health Home
Main A to Z Index | Site Map | About Health  
Office of the Health Services Commissioner
   

Health home > Office of the Health Services Commissioner home > Resources > Publications

 
 

Publications

Page contents: Brochures | Information sheets | Koori Information | Media Releases

Noel Campbell Inquiry Report - July 2008

Adobe PDF icon Noel Campbell Inquiry Report - Sections 1 - 2 (713kb, pdf)
Adobe PDF icon Noel Campbell Inquiry Report - Section 3 - 4 (381kb, pdf)
Adobe PDF icon Noel Campbell Inquiry Report - Section 5 - 6 (441kb, pdf)
Adobe PDF icon Noel Campbell Inquiry Report - Section 7 - 8 (714kb, pdf)
Adobe PDF icon Noel Campbell Inquiry Report - Sections 9 - 10 (365kb, pdf)
Adobe PDF icon Noel Campbell Inquiry Report - Attachment 1 (1,398kb, pdf)
Adobe PDF icon Noel Campbell Inquiry Report - Attachment 2 (1,697kb, pdf)

Health Services Review Council Appointments - August 2008

Inquiry into the practice of recovered memory therapy - September 2005

Review of the Office of the Health Services Commissioner Against Australian Standard AS 4269-1995 and International Standard ISO-10002

Guide to Complaint Handling in Health Care Services - 2005

Communicating privacy among diverse communities - October 2002

Royal Melbourne Hospital Inquiry Report - August 2002

Adobe PDF icon Analysis of The Inquiry held by the Health Services Commissioner 2002, into an Incident at The Royal Melbourne Hospital, Victoria - October 2004 (160kb, pdf)

Brochures

Health Records Act - Right of Access

Health Records Act Brochure - Health Privacy it's my business

Multi-lingual Patient Information Pamphlets

Primary Care Partnerships - Consumer Privacy Information Brochure in Community Languages (external link)

Information sheets

Information sheet for complainants

Conciliation

Information sheet for providers

Access

Information to private health service providers for handling a request for access or correction under the Health Records Act 2001 (Victoria)

Information to private non-health service providers for handling a request for access or correction under the Health Records Act 2001 (Victoria)

Freedom of Information

Circular to Agencies regarding Amendments made to the Freedom of Information Act by the Health Records Act - June 2004

Health Privacy

Health Records Act FAQ

Health Records Act Information Sheets

top of page

Koori Information

Koori Health Rights Bulletin
Volume 1, Issue 1, Summer 2003

Advancing people’s health rights through education, awareness and conciliation.

Includes:

  • Know your health rights
  • Denied your health rights?
  • FAQ:
  • What is informed consent?
  • Case study
  • Privacy – It’s your business
  • Workshops
  • Case study on privacy
  • Who wants to complain?

Adobe PDF icon Koori Health Bulletin No 1 - Summer 2003 (162kb, pdf)

Aboriginal Liaison Officer Pamphlet

Includes:

  • The Commissioner & the Aboriginal Liaison Officer can help you with problems about:
  • We can deal with matters involving:
  • Call us & we will:

Adobe PDF icon Aboriginal Liason Officer Pamphlet (58kb, pdf)

Privacy laws protect our communities

Adobe PDF icon Privacy laws protect our communities - Poster (166kb, pdf)

Adobe PDF icon Privacy laws protect our communities - Brochure (238kb, pdf)

Adobe PDF icon Privacy laws protect our communities - Postcard (138kb, pdf)

Media Releases

Adobe PDF icon Media Release - Noel Campbell Inquiry Report (35kb, pdf)

Privacy of Medical Information - 27 August 2007

Adobe PDF icon From the Health Complaints Commissioners of Australia and New Zealand - 12 December 2003 (45kb, pdf)

Adobe PDF icon Health Services Commissioner 2002 / 2003 Annual Report - 27 November 2003 (70kb, pdf)

Adobe PDF icon Privacy laws protect our communities - 24 June 2003 (25kb, pdf)

Adobe PDF icon Communicating privacy among diverse communities - 30 May 2003 (88kb, pdf)

top of page

 

 
 
Last updated: 28 August, 2008
This web site is managed and authorised by the Office of the Health Services Commissioner

Copyright | Disclaimer | Privacy statement | State Government of Victoria home | Download help