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Information to private non-health service providers for handling a request for access or correction under the Health Records Act

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Contents

  • ACCESS TO HEALTH INFORMATION
  • 1. Right of access
    • Under the Health Records Act 2001 (Victoria)
    • Under the Privacy Act 1988 (Commonwealth)
  • 2. Making a request for access
    • How a request for access is made
    • Requests made on behalf of someone else
    • What form of access are you required to provide?
    • ‘New’ information
    • ‘Old’ information
    • Old information and the Commonwealth Privacy Act
  • 3. Time limits for responding to requests
  • 4. Can you charge a fee?
  • 5. Forms of access and what fees may be charged
    • Inspection
    • Obtaining a copy
    • Accurate summary
    • Viewing with an explanation
    • Is GST payable on fees charged on providing an explanation?
  • 6. Refusing access to health information
    • Mandatory refusal of access
    • Second opinion on refusal of access based on serious threat to the individual’s life or health
    • Discretionary refusal of access
  • 7. A suggested approach for handling an access request
  • PART 2 CORRECTING HEALTH INFORMATION
  • 8. Right to correct health information
    • Under the Health Records Act 2001 (victoria)
    • Under the Privacy Act 1988 (commonwealth)
  • 9. Making a request to correct information
    • How a request to correct is made
    • Requests made on behalf of someone else
  • 10. Responding to a request to correct
  • 11. Fees
  • PART 3 COMPLAINTS
  • 12. Dealing with a complaint
  • 13. Complaints procedure with the Health Services Commissioner
  • 14. Contact us, your professional association, your insurer or your medical defence insurer for advice
  • Appendix: What is a health service provider?

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Adobe PDF icon Information to private non-health service providers for handling a request for access or correction under the Health Records Act 2001 (Victoria) (255kb, pdf)

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Last updated: 12 April, 2006
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