What's new Your Privacy Rights Explained for the Vision Impaired From the Victorian Privacy Commissioner website. Office of the Health Services Commissioner Report - January - March 2008 Office of the Health Services Commissioner Annual Report 2006-07 Media release - Privacy of Medical Information: 27 August 2007 Charter of Human Rights and Responsibilities Act Health Professions Registration Act Guide to Complaint Handling in Health Care Services - Training packages Inquiry into the practice of recovered memory therapy - September 2005 "Problem with a Health Service or concerns about translating and interpreting services?" - brochure for download in English and 24 other languages

Office of the Health Services Commissioner

Problem with a health service or concerns about your health privacy? - We can help.

The Health Services Commissioner:

• Service is free and confidential
• Helps people make their concerns known to health services providers.
• Protects your right of access to your health information.
• Conciliates formally or informally, between consumers and providers of services.
• Assists in the resolution of complaints.
• Uses information obtained and lessons learned to recommend improvements to services.

Food complaints

Do you have a complaint about food handling? Contact the local council in the area where the premise is located. Most councils have an Environmental Health Officer, or duty officer, to handle these complaints. Go to the Municipal Association of Victoria site for council contact details.

If the council is unable to help you, phone the Victorian Department of Human Services, Public Health, Food Safety Hotline, on 1300 364 352 for assistance.

Contact us:

Health Services Commissioner
Complaints and Information
Telephone: (61 3) 8601 5200
Toll Free: 1800 136 066
Fax No.: (61 3) 8601 5219
TTY No. 1300 550 275
E-mail: hsc@dhs.vic.gov.au

or write to:

Health Services Commissioner
30th Floor
570 Bourke Street
Melbourne. 3000
Victoria, Australia