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November 2020

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Frankston Hospital response, assessment and discharge team’s Rachel Millerd and Julian Hardy-Smith, social worker Breanne Clark, critical care registered nurses Ashleigh Marshall and Antje Walter, registered nurse Callum Braun, associate nurse unit manager Georgie Ballintyne, RNs Tarleigh Munro and Sophy Eappen and ANUM Steph Alp.

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Anne Thompson

Thanks to Frankston ED staff

Less than two weeks after an unplanned ambulance trip to the emergency department at Frankston Hospital, Anne Thompson can’t wipe the smile off her face.

While watching the evening news, the 66-year-old’s heart suddenly began racing at a faster than normal rate – a type of arrhythmia known as tachycardia.

‘As soon as I arrived in the treatment area, I was being monitored and undergoing a whole series of tests,’ Ms Thompson said.

‘I was so impressed from the moment I came in.

‘The staff were reassuring, calm and professional and the modern emergency department gave me, as a patient, a high degree of privacy.’

Following treatment and a period of observation, Ms Thompson was helped by an ED nurse, who organised a taxi to get her home.

She is now doing well and is undergoing a number of follow up tests, to make sure her heart palpitations are managed appropriately.