State Government Victoria Australia Department of Health header
State Government Victoria
Victorian Government Health Information
Health Home
Main A to Z Index | Site Map | About Health  

June 2013

Large group of people jpegInstitute for Healthcare Improvement’s Allan Frankel, Goulburn Valley Health Medical and Critical Care Divisional Operations Director Anne Robinson, Kyabram and District Health Services Director of Clinical Services Julie Russell, Boort District Health Chief Executive Officer Vicki Poxon, Royal Children’s Hospital Strategy and Improvement Director Jane Miller, Western Health Emergency Physician Jason Harney, Ballarat Health Services Nursing and Midwifery Services Executive Director Leanne Shea, IHI’s Frank Federico, Monash Health Risk Co-ordinator Amanda Charles, IHI’s Carol Haraden, St Vincent’s Hospital Melbourne Quality and Risk General Manager Luke McLaughlin, Northern Health Quality, Safety and Risk Manager Jenny Peterson, Eastern Health Quality, Planning and Innovation Director Jo Gatehouse, Mercy Health Quality Manager Petra Glare, Austin Health Surgical Clinical Service Unit Director Melodie Heland, East Wimmera Health Services Clinical Services General Manager Andrew Smith and Middlemore Hospital, Ko Awatea, Director Professor Jonathon Gray. Absent: Latrobe Regional Hospital Director of Nursing Midwifery and Clinical Services Amanda Cameron.

Health service staff take part in patient safety program

Representatives of 14 Victorian health services have attended a Patient Safety Program in New Zealand.

The program was run by Ko Awatea and the US-based Institute for Healthcare Improvement (IHI).

The participants were selected by the Department of Health’s Commission for Hospital Improvement.

The Commission’s initiative to support participants’ attendance at the course follows the recent signing of the Department of Health’s partnership with Ko Awatea.

Ko Awatea was established in Auckland to drive improvement in health systems and care ‘by harnessing innovation that leads to increased value, excellence and sustainability.’

Successful candidates were chosen from a strong field of applicants seeking to enhance their patient safety expertise in shaping and driving local improvement activities.

While participants came from a variety of clinical and executive roles, they all possessed the authority to lead improvements tackling safety, risk and quality of care.

Austin Health Director of Surgical Services Melodie Heland said the IHI course provided a comprehensive structure to patient safety and improvement work.

‘It was practical, closely related to our everyday activities and inspired me to consider many aspects of my work in a different way.

‘Within a week of returning, I had shown my team the summary video of the course, written a strategy for my project and planned what I will do within the first 30 days/six months/one year.

‘The program will provide me and my organisation with tangible results in patient safety,’ Ms Heland said.

St Vincent’s Melbourne General Manager Quality and Risk Luke McLaughlin described the program as a really useful learning experience.

‘It drew together all the familiar elements associated with patient safety and patient-centred care in a cohesive and understandable framework, which was then illustrated by experts from around the globe with anecdotes of their experience in completing this work.

‘I will be implementing this learning system model in my department as a starting point with the eventual aim of organisation-wide spread.’ Mr McLaughlin said.

Kyabram and District Health Services Director of Clinical Services Julie Russell said the tools and learning from the four days could be utilised in any situation and any sized health service.

‘The Commission for Hospital Improvement is determined to ensure the knowledge participants have gained leads to practical improvements,’ said Interim Chief Executive Officer Karleen Edwards.

‘Consequently, a workshop is planned for October 2013 where participants and their Chief Executives will come together to share how lessons have been applied to improve patient care.

‘This event will sustain the networking that has occurred already and promote a patient safety community of practice,’ Ms Edwards said.