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February 2021

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Royal Victorian Eye and Ear Hospital’s Carmel Crock.

Award for Eye and Ear ED director

Royal Victorian Eye and Ear Hospital emergency physician and emergency department director Carmel Crock has received the Mark L. Graber Diagnostic Quality Award.

The award was announced by the Society to Improve Diagnosis in Medicine (SIDM) and presented at the Diagnostic Error in Medicine 13th Annual International Conference.

The call for nominations received more than 70 submissions and the award review committee selected Dr Crock for her research, advocacy and leadership as well as her efforts to expand the field of diagnostic quality and safety internationally.

As well as being an associate professor at the University of Melbourne, Dr Crock is adjunct fellow at Macquarie University and chair of the Australasian College for Emergency Medicine quality and patient safety committee.

Her education and research interests include preventing diagnostic error, improving healthcare culture and communication and exploring the relationship between physician wellbeing and patient safety.

Inaccurate and delayed diagnoses are the most common, catastrophic and costly of medical errors, according to an analysis published in BMJ Quality & Safety.

It is estimated that 12 million adults in the United States experience a diagnostic error every year in outpatient settings alone and diagnosis failures result in as many as 80,000 premature deaths every year in U.S. hospitals.

Analysis from Dr Crock in the Medical Journal of Australia found that, an estimated 140,000 cases of diagnostic error occur each year in Australia, with 21,000 cases of serious harm and 2,000–4,000 deaths.

Dr Crock has been instrumental in raising awareness of the need to reduce diagnostic error in Australia and New Zealand.

She was integral to establishing SIDM’s first international affiliate – ANZA-SIDM.

As well, she was the chair of the Australian Diagnostic Error in Medicine Conference organising committee in 2017 and 2019.

The Mark L. Graber Diagnostic Quality award is given to a person, group or organisation that has made important contributions to the reduction of diagnostic error.

It recognises either a total body of work – lifetime achievement – or a significant contribution in the field and is named in honour of Mark Graber, MD, FACP, SIDM Founder.