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Diversity planning and practice
Over time, the Victorian Home and Community Care (HACC) program has implemented a range of initiatives aimed at improving access for special needs groups.
In order to achieve a more comprehensive and coordinated approach to responding to different needs and disadvantage experienced within the HACC target population, the department is evaluating these strategies and the resources that support them, and is now in the process of aligning them under Diversity planning and practice.
One of the key programs evaluated as part of this process was the HACC Cultural Planning Strategy (CPS), which aimed to support the HACC service system to increase access to, and better meet the needs of HACC users from culturally and linguistically diverse (CALD) backgrounds. Under the CPS, HACC funded organisations were required to develop and submit a HACC Cultural Action Plan to their respective regional Department of Health offices on an annual basis.
Diversity planning and practice is the department’s response to the recommendations of the CPS evaluation, which proposed that the CPS graduate to focus on diversity in a broad sense.
Diversity planning and practice is a strategic population planning initiative that supports and encourages HACC service delivery that is responsive to and respectful of the specific characteristics of the person seeking services.
It complements a range of HACC quality improvement initiatives including implementation of the Active Service Model, the Assessment Framework and Service Coordination practice, which seek to improve access to well coordinated and person centred service responses.
Diversity planning and practice will continue to focus on the five HACC special needs groups specified in the HACC Agreement:
Diversity planning and practice has a particular focus on these groups and the different characteristics within and across these groups, including, but not limited to diversity of age; gender and sexual identity and socio-economic status.
The Department of Health regions have each developed a regional diversity plan for 2012-15 that outlines their respective HACC diversity priorities, and the associated actions to address the priorities over the triennium. HACC agencies are required to incorporate the directions of their respective regional plan priorities into their agency HACC diversity plan.
The Diversity planning and practice policy statement was approved by the Minister on 13 April 2011.
Further information is available about diversity planning and practice, including:
HACC Senior Program Adviser
HACC Service Development
Department of Health
Phone: 9096 9859