Program manual

Page content: Victorian HACC Program Manual February 2003 | HACC respite | HACC response...guidelines 2013 | Training and Qualifications July 2010 | Assistance with medication management | HACC fees 2013 and unit prices 2012-13 | HACC & CACPS | Community Care Common Standards | Framework for Assessment | Distribution of the manual | Amendments at December 2005 | Download document

Victorian Home & Community Care (HACC) Program Manual February 2003 including HACC fees policy and HACC unit prices

As of the 2007-08 financial year the schedule of fees and HACC unit prices will be updated annually. The unit prices will be updated in September to be effective from 1 July. The fees and income ranges will be updated in January and be effective as of January 1 of each year. This brings us in line with the updating of the Centrelink figures for income ranges which come into effect as of January 1 of each year. As of 1 January 2008, HACC fees will be rounded to the nearest 10 cents to simplify the determination of fees. We have updated the fees and income ranges published on the web to reflect these changes.

Review of the HACC Program Manual

The HACC program manual is under review and is expected to be released in early 2013.

HACC respite

HACC respite services support caring relationships by providing carers of frail older people, and people of any age with a disability, with a break from their caring relationship. The priority for this service has always been for full time carers to enable them to have a break from responsibility or to enable them to participate in community, social and other activities. Carers undertaking paid or unpaid employment were never explicitly excluded from access to HACC subsidised respite. However, the production of the 2003 Victorian HACC Program Manual included an inadvertent change of emphasis from giving low priority to those seeking respite while they undertake paid or unpaid employment, to a specific exclusion.

Home and Community Care (HACC) response service guidelines January 2013

The HACC response service is funded under the HACC Activity Service System Resourcing and its objective is to be the incident contact for people using Personal Alert Victoria who do not have family or other informal contacts. These guidelines document the eligibility, assessment and registration requirements for the HACC response service along with the procedures and processes required to implement the HACC response service. They have been developed in consultation with stakeholders involved in the delivery of the HACC response service. These HACC response service guidelines replace Sub section 7.15.7 of the Victorian HACC (HACC) program manual 2003. They should be read in conjunction with the Personal Alert Victoria program and service guidelines which are available at www.health.vic.gov.au/agedcare/policy/pav.htm

HACC response service guidelines January 2013 (84kb, pdf)

HACC Community Care Worker Training and Qualifications July 2010

This advice supplements the sub sections on training and the HACC Personal Care Policy in the Victorian HACC Program Manual by including reference to qualifications and competency units in CHC08 Community Services Training Package.

HACC Community Care Worker Training and Qualifications July 2010 (40kb, pdf)

Assistance with medication by HACC Community Care Workers September 2009

This advice supplements the HACC Personal Care Policy in the Victorian HACC Program Manual (Chapter 7.6). This September 2009 advice updates the advice of May 2008 by including reference to competency units in CHCO8 Community Services Training Package, which was endorsed in December 2008.

Assistance with medication by HACC Community Care Workers September 2009 (34kb, pdf)

HACC fees 2013 and unit prices 2012-13

The schedule of fees will be updated in January and the HACC unit prices will be updated in September each year. The fees and income ranges will take effect as of 1 January each year. Revised HACC unit prices 2012-13 are based on indexation at a rate of 2.1% on Commonwealth HACC funds and at least 2% on Victorian HACC funds (the Victorian Community Service Organisation rate).

HACC unit prices 2012-13 effective 1 July 2012 (33kb, pdf)

HACC fees policy 2006-07 (99kb, pdf) (The fees policy remains unchanged)

HACC schedule of fees 2013 (effective 1 January 2013) (24kb, pdf)

See archived HACC fees and HACC unit prices

General principles - HACC and Community Aged Care Packages (CACPS)

General principles relating to access to HACC Program subsidised services for people in receipt of Commonwealth Community Aged Care Packages (CACPs), effective 1 July 2011.

General principles relating to HACC & CACPS (37kb, pdf)

Community Care Common Standards

On 1 March 2011 the Community Care Common Standards (CCCS) replaced the HACC National Service Standards across Australia.  The Community Care Common Standards Guide and the HACC Program Complaints Policy replace Sections 3.1 to 3.6 of the Victorian HACC Program Manual.  Please read the information about this under Quality framework.

Framework for Assessment in the HACC Program

The Framework for Assessment in the HACC Program was published in 2007. The HACC Assessment Framework sets out program policy for Assessment as a HACC funded activity and details the requirements for Living at Home Assessments. Key components of a Living at Home Assessment include holistic assessments of need, service-specific assessments, care planning and care coordination. The HACC Assessment Framework replaces Section 7.3 Assessment and Care Management, of the HACC Program Manual. More information about the Framework for Assessment can be found at www.health.vic.gov.au/hacc/assessment.htm

Distribution of the manual

• The PDF version of the manual which appears below can be opened, read and printed.

• Two hard (paper) copies of the Manual were sent to each HACC funded agency in late April/early May 2003.

• To receive a hard (paper) copy or additional copies, email your name, agency name (if applicable), postal address and how many copies you would like to Christine Adams by email at christine.adams@health.vic.gov.au. Please allow two weeks delivery time.

  top of page

Amendments as at December 2005

The manual will be regularly updated and the updated manual will be placed on this website. As an interim measure while the current manual is being updated the following amendments have been placed on this website.

• The website address for the Victorian Home and Community Care (HACC) Program manual is now www.health.vic.gov.au/hacc/prog_manual/

• HACC unit prices have been indexed for 2012-13. A PDF list of the 2012-13 HACC unit prices can be found above.

• The HACC fees and income levels have been indexed for 2009 and can be found in the Victorian HACC Fees Policy document above.

• Page 14 of the Victorian Home and Community Care (HACC) Program manual February 2003 sub section 2.11.4 Commonwealth Community Aged Care Packages states that consumers receiving these packages can only access HACC Program funded nursing services subject to relative need considerations. This has been changed. Consumers receiving these packages can access HACC Program funded nursing services and allied health services subject to relative need considerations. The next updated manual will include this change.

• The website address for the Department of Health should read www.health.vic.gov.au

• On page 114 the website address for Food Safety Victoria should read www.health.vic.gov.au/foodsafety

• On page 238 the website address should read www.health.vic.gov.au/hacc

Download document

Victorian HACC program manual 2003 (466kb, pdf)

top of page