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Quality of Care Report Training for stand alone Community Health Centres 2006

Page contents: Introduction | Download document

Introduction

A Quality of Care Report training day for stand alone community health centres was conducted on Monday 9 October 2006. The training day was jointly organised by the Quality and Safety Branch and the Primary Health Branch of the department.

The department provided the policy context and rationale for requiring stand alone community health centres to produce Quality of Care Reports for their communities. Consumers and staff from a number of acute and primary health services conducted a variety of workshops. A total of 55 participants from 29 stand alone community health centres attended the training day.

Feedback from the day has now been collated and will be used to revise the guidelines for the 2006-07 reports.

The files below contain activities suggested at the training day for possible use in the development of Quality of Care Reports. The suggested activities include minimum reporting requirements for stand alone community health centres, their completed guides on how to develop a quality of care report (workshop sessions 1-5), and the presentations from the workshop leaders.

If you would like any further information or the opportunity to provide comment please contact Cath Harmer, Program Manager on (61 3) 9096 6176 or via catherine.harmer@dhs.vic.gov.au.

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Presentations:

PDF icon Why a quality of care report? - Janet Laverick, Director, Primary Health (400kb, pdf)

PDF icon Developing a Quality of Care Report - Leanne McCann, South West Healthcare (136kb, pdf)

PDF icon Quality of Care Reports - Community Health Centres, Catherine Harmer (65kb, pdf)

PDF icon Consumer participation in the development of the Quality of Care Report - Mary Draper, Director, Clinical Governance Royal Women’s Hospital (66kb, pdf)

PDF icon Consumer participation - Heather Gillespi (515kb, pdf)

PDF icon Training for Community Health Centres: Quality of Care Report Quality and Safety Measures - Robbi Chaplin and Rachael Young (140kb, pdf)

PDF icon Quality of Care reports - Vicky Mason (26kb, pdf)

PDF icon Continuity of Care - Karen Harrison (151kb, pdf)

PDF icon Quality of Care Reports, Community Health Centres – the future, Catherine Harmer (54kb, pdf)

Workshop feedback:

PDF icon Workshop 1: Consumer participation in report development - feedback (48kb, pdf)

PDF icon Workshop 2: Consumer participation indicators - feedback (46kb, pdf)

PDF icon Workshop 3: Quality and safety measures - feedback (45kb, pdf)

PDF icon Workshop 4: Accreditation - feedback (43kb, pdf)

PDF icon Workshop 5: Continuity of care - feedback (36kb, pdf)

 

 

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Last updated: 22 November, 2006
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