Participation indicators - Participation in your health service system

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Executive summary

This discussion paper is part of the development process of the Participation in your health service system: Victorian consumers, carers and the community working together with their health service and the Department of Human Services (the ‘Participation policy’). It builds on from the review and recommendations made in the Consultation paper and responds to objective 11 of the policy development process:

To develop a review and evaluation process of consumer, carer and community participation in Victorian health services including the development of key performance indicators of participation and those specific to community advisory committees (Department of Human Services, 2005).

The Consultation paper researched current participation reporting requirements of acute and subacute health services and the use of performance indicators. It did not address the areas of mental health, aged care, primary care, public health and community health as development of indicators in these areas is being progressed by other processes. Similarly, it did not address the assessment of participation at the statewide level within the Department of Human Services.

From this review, a minimum set of participation indicators is proposed, in conjunction with
implementation recommendations. These recommendations, and the implementation of the minimum set of participation indicators, will be considered for incorporation into the participation policy.

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Participation indicators - Participation in your health service system: Victorian consumers, carers and the community working together with their health service and the Department of Human Services (313kb, pdf)

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