Quality of Care Reports and Awards

Page Contents: Reports | Awards | Rural category health service list (by region) | Barwon South West region | Loddon Mallee region | Gippsland region | Grampians region | Hume region | Regional/Large category rural health service list | Metropolitan category health service list

Reports

The annual quality of care reports are a key strategy to ensure accountability of health services, to promote changes in systems and professional practices, to provide consumers with information, and to establish a process that reports on and promotes continuous improvement.

A quality of care report describes the systems and processes in place in health services to monitor and improve quality. It emphasises what these systems do, particularly the results and outcomes of the monitoring, and the action taken as a result of any identified quality issues. Quality performance indicators and other information on each of the minimum reporting requirements should also be included in annual quality of care reports. The mandatory quality and safety minimum reporting requirements are: infection control; medication errors; falls prevention and management; pressure wound prevention and management; and continuity of care. Health service boards should consult with their community about the content of their annual quality of care reports and seek their evaluation of the report.

Guidelines outlining in detail the reporting requirements and award selection criteria are provided to health services annually by 30 April each year and are available on the Publications page of this website.

Awards

Awards are presented for Best Annual Quality of Care Reporting in each of the following categories:

• Metropolitan health services,
• Regional/large rural health services, and
• Rural health services.

A list is provided below of the health services within each category.

Two new awards, Most Improved Reporting and Best Distribution and Evaluation Strategy Reporting, are being presented from 2005 in each of the categories outlined above.

Three assessment panels, independent from the Department of Human Services, representing a range of perspectives about consumer focussed safety and quality information undertake the assessment process for the awards. Two of the panels short list all entrants and a final panel judges the winners from the short listed services.

Overall findings from the assessment panels and the winners of awards are published annually following the awards ceremony on the Publications page of this website.

Rural category health service list (by region)

Barwon South West region

Casterton Memorial Hospital
Mt Gambier Road
CASTERTON VIC 3311 - D

Coleraine District Hospital & Aged CareServices
81 Church Street
COLERAINE VIC 3315 - E

Hesse Rural Health Service
8 Gosney Street
WINCHELSEA VIC 3241 - E

Heywood Rural Health
PO Box 159
HEYWOOD VIC 3304 - E

Lorne Community Hospital
Albert Street
LORNE VIC 3232 - E

Moyne Health Services
PO Box 93
PORT FAIRY VIC 3284 - D

Otway Health & Community
McLachlin Street
APPOLLO BAY VIC 3233 - M

Portland & District Hospital
Bentinck Street
PORTLAND VIC 3305 - C

Terang & Mortlake H S
PO Box 122
TERANG VIC 3264 - D

Timboon & District Healthcare
Hospital Road
TIMBOON VIC 3268 - M

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Loddon Mallee region

Boort District Hospital
PO Box 2
BOORT VIC 3537 - E

Cohuna & District Hospital
COHUNA VIC 3568 - D

Inglewood & District Health Service
3 Hospital Street
INGLEWOOD VIC 3517 - E

Kerang District Health
PO Box 179
KERANG VIC 3579 - D

Kyabram & District HS
PO Box 564
KYABRAM VIC 3619 - C

Kyneton District Health Service
PO Box 34
KYNETON VIC 3444 - D

Mallee Track Health & Comm S
PO Box 130
OUYEN VIC 3490 - M

Manangatang & District Hospital
PO Box 102
MANANGATANG VIC 3546 - E

Maryborough District HS
PO Box 155
MARYBOROUGH VIC 3465 - C

McIvor Health & Community S
39 Hospital Street
HEATHCOTE VIC 3523 - E

Robinvale District Hospital & HS
PO Box 376
ROBINVALE VIC 3549 - M

Rochester & Elmore District H S
PO Box 202
ROCHESTER VIC 3561 - D

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Gippsland region

Gippsland Southern HS
Private Bag 13
LEONGATHA VIC 3953 - D

Koo-wee-rup Regional HS
Rossiter Road
KOO-WEE-RUP VIC 3981 - D

Omeo District Hospital
PO Box 42
OMEO VIC 3898 - E

Orbost Regional Health
PO Box 238
ORBOST VIC 3888 - M

South Gippsland Hospital
PO Box 99
FOSTER VIC 3960 - E

Wonthaggi & District Hospital
Graham Street
WONTHAGGI VIC 3995 - C

Yarram & District Health Service
PO Box 61
YARRAM VIC 3971 - D

Grampians region

Beaufort & Skipton HS
19 Havelock Street
BEAUFORT VIC 3373 - E

Djerriwarrh Health Services
PO Box 330
BACCHUS MARSH VIC 3340 - C

East Wimmera Health Services
PO Box 31
HORSHAM VIC 3400 - D

Edenhope & District Memorial Hospital
PO Box 75
EDENHOPE VIC 3318 - D

Hepburn Health Service
PO Box 465
DAYLESFORD VIC 3460 - D

Rural North West Health
PO Box 386
WARRACKNABEAL VIC 3393 - D

Stawell Regional Health
Sloan St
STAWELL VIC 3380 - C

West Wimmera Health Service
PO Box 231
NHILL VIC 3418 - C

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Hume region

Alexandra District Hospital
PO Box 21
ALEXANDRA VIC 3714 - D

Alpine Health
PO Box 236
MYRTLEFORD VIC 3736 - M

Beechworth Hospital
PO Box 20
BEECHWORTH VIC 3747 - C

Benalla & District Memorial Hospital
PO Box 406
BENALLA VIC 3672 - C

Cobram District Hospital
PO Box 252
COBRAM VIC 3644 - D

Kilmore & District Hospital
PO Box 185
KILMORE VIC 3764 - D

Mansfield District Hospital
PO Box 139
MANSFIELD VIC 3722 - D

Numurkah & District HS
PO Box 128
NUMURKAH VIC 3636 - D

Seymour District Memorial Hosp
PO Box 236
SEYMOUR VIC 3660 - D

Tallangatta Hospital
PO Box 77
TALLANGATTA VIC 3700 - E

Upper Murray Health & C S
PO Box 128
CORRYONG VIC 3707 - M

Yarrawonga Health Service
33 Piper Street
YARRAWONGA VIC 3730 - D

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Regional/Large category rural health service list

Ballarat Health Service
Drummond Street Campus
PO Box 577
BALLARAT VIC 3350 - B

Bairnsdale Regional H S
PO Box 474
BAIRNSDALE VIC 3875 - B

Barwon Health
PO Box 281
GEELONG VIC 3213

Bendigo Healthcare Group
PO Box 126
BENDIGO VIC 3550 - B

Central Gippsland HS
Guthridge Parade
SALE VIC 3850 - B

Colac Area Health
Corangamite Street
COLAC VIC 3250 - C

East Grampians HS
PO Box 155
ARARAT VIC 3377 - C

Echuca Regional Health
PO Box 25
ECHUCA VIC 3564 - B

Goulburn Valley Health
Graham Street
SHEPPARTON VIC 3630 - B

Latrobe Regional Hospital
PO Box 424
TRARALGON VIC 3844 - B

Mildura Base Hospital
PO Box 620
MILDURA VIC 3502 - B

Mt Alexander Hospital
PO Box 50
CASTLEMAINE VIC 3450 - C

South West Healthcare
Ryot Street
WARRNAMBOOL VIC 3280 - B

Swan Hill District Hospital
PO Box 483
SWAN HILL VIC 3585 - B

Wangaratta District Base Hospital
PO Box386
WANGARATTA VIC 3676 - B

West Gippsland Healthcare Group
Landsborough Road
WARRAGUL VIC 3820 - B

Western District HS
PO Box 283
HAMILTON VIC 3300 - B

Wimmera Health Care Group
Baillie Street
HORSHAM VIC 3400 - B

Wodonga Regional HS
PO Box 156
WODONGA VIC 3689 - B

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Metropolitan category health service list

Austin & Repatriation Medical Centre
Banksia Street
WEST HEIDELBERG VIC 3081

Bayside Health
PO Box 315
PRAHRAN VIC 3181

Dental Health Services Victoria
GPO Box 1273 L
MELBOURNE VIC 3001

Eastern Health
PO Box 94
BOX HILL VIC 3128

Melbourne Health
Post Office
RMH VIC 3050

Mercy Health and Aged Care Inc
678 Victoria Street
Richmond Vic 3121

Northern Health
201 Bell Street
PRESTON VIC 3072

Peninsula Health
Hastings Road
FRANKSTON VIC 3199

Peter MacCallum Cancer Centre
Locked Bag 1
A’Beckett Street
MELBOURNE VIC 3000

Royal Children's Hospital
Flemington Road
PARKVILLE VIC 3052

Royal Victorian Eye & Ear Hospital
32 Gisborne Street
EAST MELBOURNE VIC 3002

Royal Women's Hospital
132 Grattan Street
CARLTON VIC 3053

Southern Health
Locked Bag 29
CLAYTON VIC 3168

St Vincent’s Health
PO Box 2900
Fitzroy 3065

Western Health
Private Bag
FOOTSCRAY VIC 3011

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