Clinical risk management

e-Learning

Each of the Clinical Risk Management (CRM) e-Learning packages can be completed individually. However, it is strongly recommended that they be completed in sequential order.

Successful completion of all three e-Learning packages is a prerequisite for nomination for the RCA training.

Package 1: VHIMS e-Learning

This e-Learning package provides an overview of generic incident management principles and processes as they apply in the Victorian context. The education package includes:

• Definitions
• General aims of incident reporting
• Seven steps to effective incident management
• Incident severity rating
• Incident classification
• Case studies
• Quiz and certificate upon completion

Victorian Health Incident Management System (VHIMS) e-learning package

VHIMS e- learning Module Evaluation

For more information about either the Victorian health incident management policy or VHIMS.

Package 2: Open disclosure e-Learning

This e-Learning package provides an overview designed to increase awareness of open disclosure in health care. The education package includes:

• General principles of open disclosure
• Open disclosure procedure
• Open disclosure process
• Introduction to ‘just culture’
• Relationship to the incident management process
• Case studies
• Quiz and certificate upon completion

Open Disclosure e-learning package

Open Disclosure e-learning evaluation

The Department of Health has developed a range of tools and templates to assist health services and agencies to implement Open disclosure. For further information about Open disclosure.

Package 3: In-depth case review e-Learning

All health services and agencies are expected to review incident severity rating (ISR 2) incidents using the in-depth case review methodology. This process enables health services to use a similar rigorous methodology to that of Root Cause Analysis.

This eLearning package provides an overview in-depth case review. The education package includes:

• Module 1: Human and system errors
• Module 2: Incident response
• Module 3: Incident analysis
• Module 4: Recommendations
• Quiz and certificate upon completion of each of the separate modules

In-depth case review package  

 In-depth case review e-learning evaluation

The Department of Health has developed a range of tools and templates to assist health services and agencies to conduct an in-depth case review. For further information about In-depth case review.