Consistency of Triage in Emergency Departments
Triage is the process by which a patient is briefly assessed upon arrival
in the emergency department to determine the urgency of their problem
and priority for care. The goals of triage include:
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Immediate/early patient assessment
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Reduction in possible harmful delays in the waiting room
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Control of patient flow
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Assignment of patients to appropriate areas of care and initiation
of diagnostic measures.
The objective of the Consistency of Triage in Victoria's Emergency
Departments project is to improve the consistency in application of the
National Triage Scale (NTS) across Victorian emergency departments, particularly
in the 29 major emergency departments that contribute to the Victorian
Emergency Minimum Dataset (VEMD). Improving consistency will enable hospitals
to better benchmark against their peers while promoting fairness in monitoring
hospital performance.
The Consistency of Triage in Victoria's Emergency Departments project
is divided into five stages:
- Baseline information collection, analysis and reporting
- Analysis of the tools that guide the triage decision making process
and possible development of an alternative tool
- Development of triage training approach and package suitable for
statewide use
- Development of a triage quality assurance approach
- Development of a methodology to evaluate the project.
Consistency of Triage in Victoria's Emergency Departments - Publications
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Literature Review - July 2001 ( PDF
File 528KB)
Considine, J., LeVasseur, SA. & Charles, A. Consistency
of Triage in Victoria's Emergency Departments: Literature Review.
Monash Institute of Health Services Research. Report to the Victorian
Department of Human Services, 2001.
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Triage Consistency Report - July 2001 (PDF
File 883KB)
LeVasseur, SA., Considine, J., Charles, A., Castle, C. & Villanueva,
E. Consistency of Triage in Victoria's Emergency Departments:
Consistency of Triage Report. Monash Institute of Health Services
Research. Report to the Victorian Department of Human Services,
2001.
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Education and Quality Report - July 2001 (PDF
File 517KB)
LeVasseur, SA., Charles, A. & Considine, J. Consistency
of Triage in Victoria's Emergency Departments: Education and
Quality Report. Monash Institute of Health Services Research.
Report to the Victorian Department of Human Services, 2001.
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Guidelines for Triage Education and Practice
- July 2001
(PDF
File 1.37MB)
Considine, J., LeVasseur. SA. & Charles, A. Consistency
of Triage in Victoria's Emergency Departments: Guidelines for
Triage Education and Practice. Monash Institute of Health Services
Research. Report to the Victorian Department of Human Services,
2001.
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Summary Report - July 2001 (PDF
File 548KB)
LeVasseur, SA., Considine, J., Charles, A., Castle, C. & Villanueva,
E. Consistency of Triage in Victoria's Emergency Departments:
Summary Report. Monash Institute of Health Services Research.
Report to the Victorian Department of Human Services, 2001.
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Quality Improvement Framework ( XLS
File 23KB)
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