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Demand Management Clearing House

AFTER HOURS

G. Clark, R. Hayes, et al. (2002). Summary of findings. Informed consumer preferences for after hours primary medical care, Prepared for the Commonwealth Department of Health and Ageing by Blue Moon Research and Planning Pty Ltd.

http://www.health.gov.au/gpconnections/bluerep.htm

In July 2000 the Department of Health and Aged Care called for tenders for a study to assess consumer views on, and priorities for AHPMC. Key to the Department's needs and to be of value to policy formation it was recognised that the community's views and opinions needed to be 'informed' ones, that is opinions expressed having taken into account the limitations of providers and the funding available for the health system.

The primary objectives of this research project then were twofold:
*to assess the Australian communities' priorities for after hours care through an informed, analytical process that recognises the cultural and socio-economic diversity of the population; and
*to report on consumer preferences for After Hours Primary Medical Care (AHPMC) in Australia based on the consultative and analytical approach as directed by the Department in being a study that elicited 'informed" consumer preferences for AHPMC.

This report was released in May 2002.

C. Culvenor, A. Wilczynski, et al. (2002). Access to after hours primary medical care by disadvantaged and marginalised groups. Sydney, Prepared by Urbis Keys Young for the Commonwealth Department of Health & Ageing.

http://www.health.gov.au/gpconnections/litrev.htm

This literature review represents one component of an extensive study into barriers faced by members of disadvantaged and marginalised communities and their families in accessing After Hours Primary Medical Care (AHPMC). The literature review examines the barriers and issues faced by specific marginalised groups, and also presents a more general discussion on AHPMC, focusing on issues that may impact on access by marginalised and disadvantaged communities.