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Non-English Speaking Background Grants are available to all Victorian public acute hospitals with more than 1,000 annual admissions of patients from non-English speaking backgrounds (NESB) and are aimed at helping hospitals to develop planned and integrated approaches to service delivery for these patients. The Department is aiming to improve the future allocation of NESB grants and to develop performance indicators for hospitals in receipt of these grants. Better information about the preferred language of service users is required in order to meet these aims. A pilot of ethnicity identifiers for front line service providers is currently being undertaken on behalf of the National Council of Ministers of Immigration and Multicultural Affairs.
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