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Ambulance fees

Ambulance Victoria's 2014-15 Fee Schedule
Effective from 1 July 2014

Emergency Road Transport Fees
Emergency cases classified by the Emergency Services Telecommunications Authority as having a final priority of 3 or lower will be charged as emergency transports.
  All users
Metropolitan Emergency Road   $1,115.00
Regional and Rural Emergency Road   $1,645.00


Non-Emergency Road Transport Fees
Please note that where an emergency resource is used to undertake Non-Emergency Patient Transport, cases classified by the Emergency Services Telecommunications Authority as having a final priority of 4 or higher will be charged as non-emergency transports.
  All users
  Stretcher Clinic Car*
Metropolitan Non-Emergency Road   $301.00  $99.00
Regional and Rural Non-Emergency Road   $509.00  $99.00

* Please note that Clinic Car is only available in Metropolitan Melbourne and selected regional/rural locations.

Attend no transport
   All users 
Metropolitan, Regional and Rural   $481.00


Air Transport Fees
The classification of emergency or non-emergency is not relevant for air transport fees. The type of transport - rotary or fixed wing - determines the fee. 
Reflecting the cost of service delivery, fees for air transport comprise two components: i) a fixed charge based on respective usage which is levied separately in advance via a lump sum and ii) a variable charge for each time the air transport is used which is levied per transport.

For other users of the fixed wing aircraft, this is combined into the one variable fee - charged per transport. For other users of the rotary aircraft, Government has waived the fixed charge. 
Air transport fees do not include any road transport associated with the air transport. Road transports are billed separately, as per the fees above.
For all interstate transports, these fees do not apply. Please contact Air Ambulance Victoria who will provide a quote for undertaking this transport.
  TAC DVA VWA Public Hospitals Other users*
Fixed wing  
Variable charge (per transport)  $1,977.00  $1,977.00  $1,977.00  $1,977.00  $4,651.00
Rotary   TAC   DVA   VWA   Public Hospitals   Other users*
Variable charge (per transport   $9,946.00  $9,946.00  $9,946.00  $9,946.00  $9,946.00

Please note that Ambulance Victoria is solely responsible for determining which resource is used to transport a patient. Consideration is given to the patient's acuity and urgency, the location and availability of Ambulance Victoria's resources at the time of the request for transport and the most efficient use of Ambulance Victoria's scarce resources.

A map denoting the metropolitan and regional and rural boundaries is located on Ambulance Victoria's website. The location is determined by the home base of the responding crew (not the home base of the individual paramedic).

*Other users specifically refers to members of the public that are privately insured, or that are uninsured, are not members of Ambulance Victoria's Membership Scheme or don't receive any other entitlement. Other Users excludes Victorian private healthcare facilities, Victoria Police, Australian Search and Rescue, Interstate public and private hospitals and interstate ambulance services. Please contact Ambulance Victoria for rates applying to these entities.

All fees are GST exclusive. Where GST does apply (primarily to public hospitals) AV will include the GST amount when invoicing.

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