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Ambulance fees

Ambulance Victoria's 2014-15 Fee Schedule
Effective from 1 July 2014

Ambulance Victoria is solely responsible for deciding which resource is best suited to transport a patient. Consideration is given to the patient's acuity and urgency, the location and availability of Ambulance Victoria's resources at the time of the request for transport and the most efficient use of Ambulance Victoria's resources.

Emergency Road Transport Fees*
  All users
Metropolitan Emergency Road   $1,115.00
Regional and Rural Emergency Road   $1,645.00

 *Emergency cases with a final priority of 1, 2 or 3 are charged at emergency rates.


  Stretcher Clinic Car*
Metropolitan Non-Emergency Road   $301.00  $99.00
Regional and Rural Non-Emergency Road   $509.00  $99.00

Cases with a final priority of 4 or more are charged at non-emergency rates.
* The Clinic Car service is only available in Metropolitan Melbourne and selected regional/rural locations.


Metropolitan, Regional and Rural   $481.00

A map denoting the metropolitan and regional and rural boundaries is located on Ambulance Victoria's website. The location is determined by the home base of the responding crew (not the home base of the individual paramedic).


Air transport

Whether a transport is emergency or non-emergency doesn’t matter for air transport fees. The type of transport – rotary (helicopter) or fixed wing (aeroplane) determines the fee. 
Fees for air transport are made up of two parts:

All fees are GST exclusive. Where GST does apply (primarily to public hospitals) Ambulance Victoria will include the GST amount when invoicing.

Air Transport Fees
  Public Hospitals TAC, DVA or VWA Other users*
Fixed wing  
Variable charge (per transport)  $1,977.00  $1,977.00  $4,651.00
Variable charge (per transport)   $9,946.00  $9,946.00  $9,946.00

*For other users of the fixed wing aircraft, the fixed and variable charge is combined into the one variable fee - charged per transport. For other users of the rotary aircraft, Government has waived the fixed charge. Other users specifically refers to members of the public that are privately insured, or that are uninsured, are not members of Ambulance Victoria's Membership Scheme or don't receive any other entitlement. Other Users excludes Victorian private healthcare facilities, Victoria Police, Australian Search and Rescue, Interstate public and private hospitals and interstate ambulance services. Please contact Ambulance Victoria for rates applying to these entities.

Air transport fees do not include any road transport associated with the air transport. Road transports are billed separately.

For all interstate transports, these fees do not apply. Please contact Air Ambulance Victoria who will provide a quote for undertaking this transport.

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