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Health home > Aged Care in Victoria > Services > Personal Alert Victoria |
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Personal Alert VictoriaPage content: Overview | Personal Alert Victoria Information Sheet | Program Overview & Frequently Asked Questions (FAQs) | PAV program & service guidelines | March 2011 news bulletin | PAV Assessment Record | 2010 Information and training program report OverviewPersonal Alert Victoria (PAV) is a personal monitoring service that responds to calls for assistance and is funded by the Victorian Government through the Department of Health. PAV enhances the confidence of frail, older people and people with disabilities, who are isolated and vulnerable, to live independently in their own home by providing contact 24 hours a day. Eligibility: To be eligible for PAV you must be assessed by one of the designated PAV assessment organisations. For more information about assessment please contact: Mt Eliza Personal Assistance Call Service – Tel: 1800 451 300 Or contact your Local Council’s Aged Care Service. Personal Alert Victoria Information SheetThis information assists potential clients and nominated contacts by describing how PAV operates, how to access the service and the eligibility criteria. It is available in 13 languages other than English.
Program Overview & Frequently Asked Questions (FAQs)Provides an overview of the program and frequently asked questions.  Program Overview and Frequently Asked Questions (58kb, pdf)
PAV program & service guidelinesThe PAV program and service guidelines have been developed for use by managers of PAV designated assessment agencies and their staff undertaking PAV assessments, the PAV service provider, HACC response service providers, policy makers, and Department of Health staff. The guidelines detail the PAV operational policies and procedures. For further information see the policy and guidelines section. March 2011 news bulletin
PAV Assessment RecordThe following form is to be completed in accordance with the PAV Program and Services Guidelines.
The required Service Coordination Tool Templates may be found at www.health.vic.gov.au/pcps/coordination/sctt2009.htm 2010 Information and training program reportThis report provides information to agency staff undertaking assessments for PAV. The report outlines the department's response to key themes and issues, and frequently asked questions that arose during the training sessions held over July and August 2010 and will complement agency staff learning.
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Last updated:
8 February, 2012
This web site is managed by the Ageing and Aged Care Branch, Wellbeing, Integrated Care and Ageing Division of the Victorian State Government, Department of Health, Australia |
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