Community Connection Program (CCP)

The CCP recognises that people with multiple or complex needs who are homeless or living in insecure or low-cost accommodation are often very isolated and not well connected into health, housing or community services. These people tend to have difficulty negotiating their way around services and often “slip through the gaps” in service systems.

The Program uses an assertive outreach model to proactively find, engage, assess, and link these people into the services they need. Each CCP service has a pool of flexible care funds to assist clients to overcome a pressing need or crisis.

The Program also works with local services to assist them to become more accessible and responsive to the needs of this client group.

Additionally, the CCP provides proactive and immediate support to people in the client group who need assistance to relocate following closure of their accommodation.

There are currently 16 CCP services located across Victoria.

Funding for the CCP is provided through the Department of Human Services, Aged Care, Home and Community Care (HACC), and Mental Health Programs.

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