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Aged Care Quality Improvement seminar - 15 & 16 July 2009

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Expect the Unexpected logo

Expect the Unexpected: Emergency Planning and Management in Residential Aged Care

This two day Department of Human Services Aged Care Branch seminar was presented in conjunction with the Emergency Management and Public Health Branches, for all residential aged care services in Victoria.

Organisations of all sizes should have robust contingency plans in place for unforseen events that could interrupt or disrupt their business operations. The need for this is highlighted by the recent events in Victoria, including fires, heatwave and a pandemic.

The seminar aimed to increase understanding of the need for proactive emergency planning and management, to develop an awareness of the state wide emergency system and how it interfaces with residential aged care, and explored practical considerations for developing emergency management plans.

The focus of the seminar was that:

  • Residential aged care providers need to understand their position within the state and local emergency management system.
  • Residential aged care providers need to have good planning processes well in advance of potential emergency events.

We wish to thank the speakers for providing us with the opportunity to share their presentations with you.

Download documents

pdf Seminar agenda - Expect the Unexpected! Emergency Planning and Management in Residential Aged Care (232kb, pdf)


pdf Victoria’ Emergency Management Framework – Embracing the Whole of Government and the Whole of the Community (1MB, pdf)
Craig Lapsley, Director Emergency Management, Department of Human Services.

pdf Emergency Management – the Role of Ambulance Victoria (1MB, pdf)
Paul Holman, Operations Manager Specialist Emergency Response Department, Ambulance Victoria

pdf Emergency Management – the Role of Public Health (213kb, pdf)
Dr John Carnie, Chief Health Officer, Public Health, Department of Human Services

pdf Emergency Management – the Role of Local Councils (815kb, pdf)
Mr Theo Pykoulas, Manager, Emergency Management, Maribyrnong City Council

pdf Pandemic Planning: What’s next? (521kb, pdf)
Dr Rosemary Lester, Assistant Director Public Health Branch, Department of Human Services

pdf Being Prepared: Understanding Business Continuity/Resilience Planning (505kb, pdf)
Mr Patrick Ow and Ms Leanne Toby, Risk Management Advisors, Victorian Managed Insurance Authority (VMIA)

pdf VMIA Business Continuity worksheet (20kb, pdf)

pdf VMIA Business Continuity sample worksheet (45kb, pdf)

pdf VMIA Issues to consider (81kb, pdf)

pdf VMIA Resource Risk Insight May 2009 (2MB, pdf)

Resource Pack

Last updated: 2 April, 2013
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