Personal Alert Victoria

Page content: Overview | Personal Alert Victoria Information for Potential Clients & Nominated Contacts | Interim program & service guidelines | Download documents

Overview

Personal Alert Victoria (PAV) is a personal monitoring and emergency response service that responds to calls for assistance and is funded by the Victorian Government through the Department of Human Services. PAV enhances the confidence of frail, older people and people with disabilities, who are isolated and vulnerable, to live independently in their own home by providing contact 24 hours a day.

Personal Alert Victoria Information for Potential Clients & Nominated Contacts

This information assists potential clients and nominated contacts by outlining how PAV operates, how to access the service, eligibility and the rights and responsibilities of both the client and the nominated contact.

Personal Alert Victoria Information for Potential Clients and Nominated Contacts

Interim program & service guidelines

The interim program and service guidelines have been developed for use by managers of PAV designated assessment agencies and their staff undertaking PAV assessments, PAV service providers, policy makers, and Department of Human Services staff. The guidelines detail the PAV operational policies and procedures.

Download documents

Personal Alert Victoria Program and Service Interim Guidelines (725kb, pdf)

Personal Alert Victoria Assessment Record

Primary Care Partnership Service Coordination Tool Templates – 2006

Consumer Information (77kb, pdf)
To collect common demographic and other essential consumer information that can be shared with another agency.

Confidential Referral Cover Sheet (88kb, pdf)

Profile: Living and Caring Arrangements (85kb, pdf)
To assist workers/practitioners to screen for consumer’s accommodation and financial needs.

Summary and Referral Information (87kb, pdf)
To record and share a summary of the consumer’s problems/issues and an initial action plan when making a referral.

Functional Assessment Summary (100kb, pdf)
This supplementary template is sent with referrals that occur following assessment of the client’s functional abilities and need for assistance. The assessing agency may attach additional assessment summaries covering other domains of client need that are relevant to the referral.

Consumer Consent to Share Information (91kb, pdf)
To record freely given informed consumer consent to share their information with a specific agency/ies for a specific purpose/s.

Top of page