Personal Alert Victoria

Page content: Overview | Personal Alert Victoria Information for Potential Clients & Nominated Contacts | PAV program & service guidelines | Download documents

Overview

Personal Alert Victoria (PAV) is a personal monitoring and emergency response service that responds to calls for assistance and is funded by the Victorian Government through the Department of Human Services. PAV enhances the confidence of frail, older people and people with disabilities, who are isolated and vulnerable, to live independently in their own home by providing contact 24 hours a day.

Personal Alert Victoria Information for Potential Clients and Nominated Contacts

This information assists potential clients and nominated contacts by outlining how PAV operates, how to access the service, eligibility and the rights and responsibilities of both the client and the nominated contact. More information is available on the following page - Personal Alert Victoria Information for Potential Clients and Nominated Contacts.

PAV program and service guidelines

The PAV program and service guidelines have been developed for use by managers of PAV designated assessment agencies and their staff undertaking PAV assessments, the PAV service provider, HACC response service providers, policy makers, and Department of Health staff. The guidelines detail the PAV operational policies and procedures.

The Primary Care Partnership Service Coordination Tool Templates and guide are available on the PCP website at www.health.vic.gov.au/pcps/coordination.

The PAV Assessment Record is available on the following page - Personal Alert Victoria Assessment Record.

Download documents

Personal Alert Victoria program and service guidelines 2010 (2,257kb, pdf)

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