State Government Victoria Australia Department of Health header
Victorian Government Website (Victoria the place to be)
Victorian Government Health Information header
Health Home
Listen to this page using ReadSpeaker Listen to this page | Main A to Z Index | Site Map | About Health  
Aged Care in Victoria
Aged Care in Victoria
    Health home > Aged Care in Victoria > Contacts  

 

 
Related information
Aged Care A to Z index

Contacts

Page content: My Aged Care | Aged Care Complaints Scheme | Aged Care Quality Agency | Seniors Online | Seniors Rights Victoria | Seniors Information Victoria | SRSs | Ageing and Aged Care Branch

Frequently requested contacts:

My Aged Care

For information about aged care services in your local community, including inquiries about help staying at home and Aged Care Assessment Services (ACAS), contact My Aged Care
Phone: 1800 200 422
Website: www.myagedcare.gov.au

Aged Care Complaints Scheme

To raise concerns about the quality of care or services being delivered to a person or people living in a residential aged care service please contact the Aged Care Complaints Scheme
Phone: 1800 550 552
Website: www.health.gov.au/internet/main/publishing.nsf/content/ageing-complaints-index.htm

Aged Care Quality Agency

For inquiries about residential aged care accreditation, contact the Australian Aged Care Quality Agency
Phone: 1800 288 025
Website: www.aacqa.gov.au

Seniors Online

Seniors Online is a Victorian Government website that aims to be the first port of call online for older Victorians.

Subjects include:

  • The Seniors Card program
  • Victorian Seniors Festival events
  • Better Health Channel information
  • Victorian Government programs
  • News, features, polls and photo galleries
  • Community contacts and directories.

Website: www.seniorsonline.vic.gov.au/Home.aspx

Seniors Rights Victoria

For information, support, advice and education to help prevent elder abuse Seniors Rights Victoria can be contacted.
Phone: 1300 368 821
Website: www.seniorsrights.org.au/

Seniors Information Victoria

If you have a general query, please contact Seniors Information Victoria. The Victorian Government funds Council on the Ageing to run Seniors Information Victoria, a free and confidential advisory and information service for older people, their relatives and friends wanting information on issues affecting older people.

The service is available:

10am to 5pm - Monday to Friday
Enquiries: Tel 1300 135 090
Fax: (61 3) 9654 4456
Email: askcota@cotavic.org.au


Supported Residential Services

For further information regarding Supported Residential Services, please visit the SRS contacts page -
www.health.vic.gov.au/srs/contact.htm


Ageing and Aged Care Branch

This web site is managed by the Ageing and Aged Care Branch, Wellbeing, Integrated Care and Ageing Division, of the Victorian State Government, Department of Health, Australia.

The Ageing and Aged Care Branch is located at:

Department of Health
50 Lonsdale Street
MELBOURNE VIC 3000
Australia

For further information regarding Victorian Government programs please contact:

Enquiries: Tel (61 3) 9096 7389


or by email aged.care@health.vic.gov.au

 

Top of page

 
 
Last updated: 28 January, 2014
This web site is managed by the Ageing and Aged Care Branch, Wellbeing, Integrated Care and Ageing Division of the Victorian State Government, Department of Health, Australia

Copyright | Disclaimer | Privacy statement | State Government of Victoria home | Download help

For general enquiries to the Department of Health telephone 61 3 90960000