Charter for Change:
ACA Mission

To support Victorian health care providers as regional & international health industry leaders in the development, trialing and evaluation of ambulatory care initiatives involving the convergence of healthcare, technologies and communications.

In accordance with current state and national ambulatory care reform initiatives, the activities of the Centre are underpinned by the following philosophical principles:

• People are the major health care resource, and as such they require support and education in health promotion and illness prevention, and empowerment to become a partner in the management of their own health.
• People have the right to:
  • access models of care which are patient centred,
  • make informed choices about their health management options, and
  • retain responsibility for their health status.

In undertaking its work the Centre will:

• evaluate the effectiveness of innovative, ambulatory care initiatives,
• foster ambulatory care delivery models based on a multi-disciplinary team approach, which are coordinated, cooperative, longitudinal and integrated. These models will incorporate case management and clinical care protocols where appropriate,
• define best practice in patient-centred health care through:
  • the development of standards for ambulatory care,
  • identification of key performance measures,
  • benchmarking with similar services provided nationally and internationally, and
  • participation in ambulatory program reviews.
• identify and promote the knowledge base, skills and competencies required by ambulatory health care professionals through:
  • consultation with health care professionals and universities,
  • provision of alternative clinical placement experience for medical, nursing and allied health students,
  • provision of research supervision in collaboration with universities.
• improve equity in access to specialised services through the evaluation of home health care enabling technologies such as telehealth and remote monitoring, and
• provide a comprehensive ambulatory care resource for health policy makers, health care professionals and the community.